Site terms and conditions

Conditions of use of the Robco Inc. web site

All information on this website is provided for information only.

Robco Inc. has made reasonable efforts to ensure that information provided on Robco Inc.'s website on the internet is accurate at the time of inclusion. However, there may be inadvertent and occasional errors for which Robco Inc. apologises.

Robco Inc. makes no representations or warranties of any kind about the information provided on its website or via hypertext links or any other item used either directly or indirectly from Robco Inc.'s website and reserves the right to make changes and corrections at any time, without notice. By accessing this website, you agree that Robco Inc. will not be liable for any inaccuracies or omissions or any direct, special, indirect or consequential damages or losses, or any other damages or losses of whatsoever kind resulting from whatever cause through the use of any information obtained either directly or indirectly from or through Robco Inc.'s website and any decisions based on such information are the sole responsibility of the visitor.

The above exclusions and limitations apply only to the extent permitted by law.

Third party links

This website contains links to information hosted on other Internet sites, which are maintained by third parties. Robco Inc. is not responsible for any content that is being provided by others

Robco Inc. Privacy Statement

This Privacy Statement provides an overview of how Robco Inc. processes personal data about people it does business with, whether online through this website, or in other ways.

Personal data is information that relates to you as an individual.

When we refer in this Privacy Statement to Robco Inc. "processing" personal data, we mean any handling by Robco Inc. of personal data - for example, collecting, storing, using, transferring disclosing, deleting or accessing personal data.

This Privacy Statement applies to personal data that Robco Inc. processes as a result of dealings through this website, including your use of this website.

This Privacy Statement also applies to personal data that Robco Inc. processes as a result of other business dealings you may have with Robco Inc..

This Privacy Statement provides an overview of how Robco Inc. processes personal data about people it does business with, whether online through this website, or in other ways.

Personal data is information that relates to you as an individual.

What this Privacy Statement covers

This Privacy Statement applies to personal data that Robco Inc. processes as a result of dealings through this website, including your use of this website. Section 4 addresses online privacy. If your only dealings with Robco Inc. are through this website, please refer to section 4.

This Privacy Statement also applies to personal data that Robco Inc. processes as a result of other business dealings you may have with Robco Inc..

As a global company, Robco Inc. is regulated under data protection laws and privacy laws that apply in its countries of operation. This Privacy Statement is not intended to explain all the different legal obligations that apply to Robco Inc. around the globe under applicable privacy and data protection laws (Privacy Laws). However, it is intended to provide a general illustration of how Robco Inc. will process personal data about you.

Processing of personal data

Whose personal data does Robco Inc. process?

Robco Inc. processes personal data of individuals with whom it deals in the course of its business activities.

This includes "contact people" within:

its customers and suppliers;
government departments and regulatory agencies;
the communities where it operates; and
industry groups and other organisations that it has business dealings with.

As explained in the introduction, Robco Inc. also processes personal data of employees, prospective employees and contractors, and more information about that is contained in the separate privacy statements referred to above. Robco Inc. also processes personal data of its shareholders and directors.

What type of personal data is processed, and why?

Robco Inc. processes personal data that it needs for its business activities. The scope of your personal data that is processed will depend on the nature of Robco Inc.'s dealings with you. We process personal data as we consider required or as permitted by applicable Privacy Laws.

If you are one of the "contact people" described above, Robco Inc. will process personal data that is needed to contact you or your organisation. Apart from your name, Robco Inc. will process your business contact details (egg title, work address, email address and telephone numbers).

This personal data will be processed for the relevant business purposes for which it was collected or obtained, for example to supply goods to your company or acquire services from your company, to enter into contracts, for external communications and for related administrative purposes.

Robco Inc. may also need to process other types of information in order to manage your relationship with Robco Inc.. In particular, we need to process personal data:

about individuals within our customers in order to take actions or measures we consider necessary or appropriate to comply with our legal obligations. For example, to meet our obligations under anti-money laundering legislation in some of our countries of operation, we need to process personal data that verifies the identity of beneficial owners of customers (egg passport data). We also need to collect personal data from shareholders for shareholding purposes (including for regulatory reporting and shareholder communications); and
about visitors to our premises or sites for security and safety purposes.

In these situations, if you do not provide the personal data we need or request, we won't be able to do business with you (or the company that you represent).

Sharing of personal data within the Robco Inc. Group

To the extent we consider required or permitted by applicable Privacy Laws, personal data may be shared between companies within the Robco Inc. Group as necessary or appropriate for the conduct of business activities (as described in section 1 above).

Robco Inc. operates globally. This means that Robco Inc. companies may be located in a country which does not afford the same level of protection as your country or where your personal data may be accessible by law enforcement, government, regulatory or national security authorities. The sharing of personal data within the Robco Inc. Group is governed by the terms of the Robco Inc. Data Transfer Deed, which incorporates the European Commission's standard contractual clauses for the transfer of personal data. The Robco Inc. Data Transfer Deed is intended to ensure that personal data transfers are adequately protected for the purposes of applicable Privacy Laws that restrict transfers across national borders.

Disclosures of personal data to third parties

To the extent permitted by applicable Privacy Laws, Robco Inc. may disclose personal data:

to external service providers (as discussed below);
in the event of a proposed sale, merger, reorganisation or other similar event relating to a Robco Inc. business or entity;
as we consider required or permitted under law or to comply with legal or regulatory requirements. This may require disclosures to courts, law enforcement agencies or government, regulatory or other competent authorities and bodies; or
to protect the rights or safety of any of its employees or any third party.

Sometimes Robco Inc. engages external service providers (including professional advisers such as lawyers, accountants and auditors) to fulfil some of Robco Inc.'s functions or to perform other important services (egg IT functions, data storage services, share registry services). In that context, personal data may be disclosed to those external service providers.

Robco Inc.'s external service providers (including external professional advisers) may be located in a country which does not have laws that provide the same level of data protection as in your country. Robco Inc. takes contractual steps to protect the confidentiality and security of your personal data when it is disclosed to external service providers (including, where necessary, execution of the European Commission's standard contractual clauses for the transfer of personal data). We also require external service providers to process your personal data only in accordance with Robco Inc.'s instructions and applicable data privacy laws.

Online privacy - processing of personal data collected through Robco Inc. websites

This section of the Privacy Statement describes how Robco Inc. processes personal data that is collected or obtained through this website.

Robco Inc. a company registered in Canada, controls the personal data that is collected or obtained through this website.

How we process personal data provided or obtained through this website

If you use this website, you may choose to provide personal data to Robco Inc. (for example, by sending us an email). We will process the personal data that you provide through this website to answer your query and if relevant, to manage our business relationship with you or your company.

Cookies statement - our use of cookies and tracking data

A cookie is a short text file that may be stored on your hard drive when you visit a website. We use the following types of cookies on this website:

"Google Analytics" cookies (a web analytics service provided by Google, Inc). Google Analytics sets four cookies that allow us to analyse traffic on the website. Google Analytics cookies allow us to recognise and count the number of visitors to this website and to see how visitors move around the site (in particular, what pages of the website are being visited). This helps us to improve the way our website works.
Possible display and preference settings cookies - for example, if you changed the size of the text on our website when you last visited, a cookie will remember that so that you don't need to do it again.

These cookies do not collect or track any personal data or information about you as an individual. Instead, they are focused on how the website is used, and seek to enhance the accessibility of the website.

We also log your domain and IP address automatically when you visit this website. This data identifies the computer that you are using to view this website and your approximate geographic location. Again, we do this to track usage patterns.

We do not use cookies or other tracking data to send you advertising or promotional material.

Note that most web browsers allow some control of cookies through browser settings. If you delete or block our cookies, some parts of the website may not work properly, because some of our cookies are strictly necessary for the operation of this website.

This Privacy Statement places all users of this website on notice about our use of cookies. Your continued use of this website confirms to us that you are aware of our use of cookies and have no objection to this.

Online security

We take reasonable steps to protect the security of information (including personal data) that is provided by you or exchanged with you through this website.

Our security measures include using firewalls, intrusion detection systems and virus scanning tools to protect against unauthorised persons and viruses from accessing the information that you provide to us, and we to you. However, please be aware that there are inherent risks in transmitting information by use of the Internet and other online or electronic transmission systems and that we cannot guarantee the security of information transmitted in this way.

Transfers of personal data collected or obtained via this website

Personal data that is collected through this website may be stored and processed in any country where Robco Inc. operates.

As with personal data that we collect in other ways, personal data that is collected online may be shared between companies in the Robco Inc. Group and with external service providers who assist us with our services and functions.

The protections outlined in section 2 of this Privacy Statement (with respect to the protection of personal data that is transferred across national borders) also apply to data that is collected through this website.

This website may contain links to third party websites (i.e. that are not provided by Robco Inc.). Before providing personal data to third party websites, we recommend you examine the privacy policies on those websites. Robco Inc. is not responsible for the privacy practices on third party websites.

Data security

As noted above, Robco Inc. is regulated under data protection laws and privacy laws in its countries of operation around the globe. A common feature of those laws is that steps must be taken to keep personal data secure from unauthorised access, loss, destruction, misuse, modification or disclosure. Robco Inc. uses reasonable and appropriate physical and electronic security measures to keep personal data secure.

Questions and contact information

If you have any questions or complaints about your privacy or wish to make an access request, please email us or contact your local Robco Inc. office. Your correspondence will be forwarded to the Robco Inc. data privacy co-ordinator for the relevant business unit within Robco Inc..

This Privacy Statement may be updated from time to time. When appropriate, a revised statement will be posted on this website which will incorporate any changes. We recommend you return periodically to review the latest Privacy Statement.

This Privacy Statement was last updated in December 2012.

Terms & conditions/Privacy Statement